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Voice and conversational AI · Voice agent platforms for builders

ElevenLabs Agents

Conversational agents on ElevenLabs voices, across phone, web, chat and email.

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Vendor
ElevenLabs
Pricing model
Subscription plans with included minutes, then $0.08 per minute; LLM and telephony separate.
Runs on
ElevenLabs cloud
Agentic OS layer
Agents
Industries
Any industry
Last reviewed
November 2026

Our verdict

The best voices in the market, now with a full agent platform. Budget for three layers (voice minutes, LLM and telephony) and watch concurrency limits.

What it is

ElevenAgents builds voice, chat and email agents using ElevenLabs speech, with knowledge bases, tools, MCP, SIP trunking and native telephony integrations, plus SDKs for web and mobile.

It holds SOC 2, ISO 27001, ISO 42001 and HIPAA support, with EU data residency on enterprise plans.

Best for

Brands and product teams where voice quality, cloning and many languages matter.

Not the right fit

Teams that want an all-inclusive per-minute price.

Key capabilities

Industry-leading voices

Natural speech in many languages.

Multi-channel agents

Voice, chat and email.

Tools and MCP

Agents call your systems.

Telephony

SIP and native carrier integrations.

Strengths

  • Best-in-class voice quality
  • Strong certifications
  • Self-serve plans from free

Watch-outs

  • LLM and telephony billed separately
  • Burst pricing doubles the rate
  • Concurrency caps by plan

Pricing

Plans run from free to $990 a month, with included call minutes; additional agent minutes cost $0.08, and burst calls above the concurrency cap $0.16. LLM and telephony are billed separately. Enterprise is quoted.

Checked November 2026. Vendors change plans often, so confirm current pricing with ElevenLabs before you budget.

Security and governance

SOC 2 Type II, ISO 27001, ISO 42001, GDPR, HIPAA support and EU residency on enterprise.

How we would roll it out

  1. Choose voices per brandTest with real customers.
  2. Set concurrency by peakAvoid burst rates.
  3. Connect tools through MCPLet agents act, not just talk.

Compare with

Other tools in Voice and conversational AI, closest match first.

Retell AI

Voice agent platforms for builders

Our pick

Developer platform for voice agents with low latency, built-in telephony and per-minute pricing.

Best for Teams building their own phone agents who want clear pricing.

$0.07 to $0.31 per minuteRead review

Vapi

Voice agent platforms for builders

Voice agent orchestration for developers who bring their own speech, model and telephony providers.

Best for Engineers who want full control of every voice component.

$0.05/min platform + providersRead review

PolyAI

Managed enterprise voice

Our pick

Enterprise voice agents for contact centres, delivered as a managed service on its own dialog models.

Best for Large contact centres that want lifelike voice agents without building them.

Quote only, per minuteRead review
Implementing ElevenLabs Agents? Our Conversational and Voice AI team designs, builds and governs it inside your stack. We take no partner fees, so the review above stays independent.See Conversational and Voice AI

More in Voice and conversational AI · How we govern agents · How an engagement runs

Choosing between ElevenLabs Agents and the alternatives?

Book a call. We look at your systems, data and governance together and tell you which platform fits, and what to build on it first.

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