Sales Director
Owns viewings and offers
- Judged on
- Viewings that turn into offers, by agent and by listing.
- What changes for them
- Conversion by agent and listing, not just how many viewings were booked.
AI Transformation · Real estate and proptech
For owners, developers, operators and brokerages: agents that abstract leases, handle tenant requests and prepare renewals, alongside AI for enquiries, listings and commission, each approved by a person.
# Enterprise AI programme · Real estateindustry: real_estatefunctions: sales_and_leasing: agents: [enquiry-qualification, lease-renewal] property_operations: agents: [maintenance-triage] finance: agents: [rent-and-commission-reconciliation] tenant_service: agents: [handbook-answers] legal: agents: [lease-first-read]controls: approval: named_person audit_log: every_run data: stays_in_your_stackowner: your_team # documented and handed overWritten for
Sales Director, Leasing Director and Marketing Lead
The question you came with
Why are portal enquiries called back hours later, and commission disputed at quarter-end?
Part of Enterprise AI Transformation
Where it starts in real estate. The first work handed to agents: lease abstraction agent, tenant service agent and lease renewal agent. Each one drafts or flags, and a named person approves.
See the whole programmePatterns, not anecdotes. If two of these are true, the rest of this page is about you.
Portal enquiries are called back hours later.
Nobody can say which agent converts viewings and which just books them.
Listings expire while enquiries still arrive.
Commission splits are argued about at quarter-end.
Speed, conversion and commission each have an owner. Here is what each of them gets.
Owns viewings and offers
Owns occupancy and renewals
Owns enquiries and portals
The assistant answers first, a named agent takes over, and every step lands in the CRM, right through to the commission split.
Portal enquiry · 2-bed · 09:02
Hi Priya, I’m the Riverside Quarter assistant. Is the 2-bed for you to live in, or to let?
To live in. We’d like to move by March.
Viewings are open Thursday 17:30 or Saturday 11:00. Which suits you?
Thursday, please.
Booked. Tom Hale from our sales team will meet you there and take it from here.
Handed to Tom Hale · 09:05
Source and listing kept on the record.
Move date and purpose captured in the CRM.
Thursday 17:30, on Tom’s calendar with the notes.
Likes the layout, asked about parking.
Viewing-to-offer counted for Tom and the unit.
60% listing, 40% selling, by the rules you agreed once.
The foundations, the agents across your operations, and the revenue agents, shaped for real estate. Each agent drafts or flags, and a named person approves.
Units, leases, tenants and maintenance in one model.
Commission calculated from one record and reconciled before payout.
Reads leases and extracts dates, rents, options and obligations for review.
Answers tenant requests and logs maintenance jobs, with handoff to property managers.
Flags renewals and drafts terms for the asset manager.
Answers and qualifies portal enquiries within minutes and books viewings.
Drafts listing copy from unit data and photos for approval.
The review comes first. After it, this is the Core program focus we recommend for real estate teams.
$1,500, credited to your first month. We map your stack against the six layers of Agentic OS and check it for the response-time, conversion and commission gaps on this page. You keep the findings whether or not you work with us.
$4k–6kper month
Know which tenants are about to need space.
Changes that mean an account is worth a conversation now, matched to your ICP and written to the CRM with the reason.
Most portals send enquiries by email or API. We connect what each one supports and tell you in the review which are real integrations and which are parsed emails.
No. It says it is an assistant, answers first questions, books the viewing and hands the conversation to a named agent.
Yes, from rules you agree once, so every split is calculated the same way and can be checked.
Fixed-scope offers that fit this industry. Each has a set timeline and a deliverable you keep.
A voice agent live on your number for one use case, in your customers' languages
An agent that resolves common requests end to end in your CRM, and hands the rest to people with context
One workflow live in production, measured against a baseline
The services, tools and rules that matter most in real estate and proptech.
Start with a fixed-fee AI transformation review. We map your systems, data and teams against the six layers of Pegasus Agentic OS and name the first workflows to hand to agents. You keep the findings whether or not you work with us.