Leads and enquiries wait for a salesperson.
What it costsBuyers go to the next dealer.
What changesAgents answer and qualify every enquiry in minutes and book test drives or calls.
Agentic OS · SignalAI Transformation · Automotive and mobility
Enterprise AI for dealers, after-sales and fleets.
For OEMs, dealer groups, parts distributors and fleet and mobility operators: agents that handle enquiries and service bookings, support warranty claims and keep parts moving, alongside AI for fleet operations, finance and compliance, each approved by a person.
Where AI helps first
- EnquiriesLeads answered in minutes
- ServiceBookings by voice and chat
- WarrantyClaims checked before submission
- PartsAvailability and orders
- FleetMaintenance predicted
- FinanceDeals and documents checked
Every agent action approved by a named person
Written for
Dealer principals and group COOs, After-sales and warranty managers and Fleet and mobility operators
The question you came with
Why do service bookings and warranty claims still take so much manual work?
Part of Enterprise AI Transformation
Where it starts in automotive. The first work handed to agents: sales enquiry agent, service booking agents and warranty claim checks. Each one drafts or flags, and a named person approves.
See the whole programmeWhat breaks in automotive
If two of these are true, the rest of this page is about you.
Service bookings tie up phones.
What it costsMissed bookings and idle workshop bays.
What changesVoice and chat agents book, reschedule and remind, connected to the workshop system.
Agentic OS · FlowWarranty claims are rejected for missing information.
What it costsRevenue lost and claims reworked.
What changesClaims checked against OEM rules and repair records before submission.
Agentic OS · AgentsFleet maintenance is reactive.
What it costsVehicles off the road and costly repairs.
What changesTelematics and service history used to predict maintenance and schedule it in time.
Agentic OS · PulseYour role
What changes for each of the people who sign off.
Dealer principals and group COOs
More sales and service from the same team.
- Enquiry response time
- Workshop utilisation
After-sales and warranty managers
Claims paid first time.
- Warranty rejection rate
- Parts availability
Fleet and mobility operators
Vehicles on the road, costs under control.
- Unplanned downtime
- Maintenance cost per vehicle
What we build for automotive
The capability on the left, what your team would notice on the right.
- Enquiries
Sales enquiry agent
Enquiries answered and qualified in minutes, test drives and calls booked, and the CRM updated.
- Service
Service booking agents
Service bookings, reminders and status updates by voice, chat and messaging, connected to the workshop system.
- Warranty
Warranty claim checks
Claims checked against OEM rules, repair orders and photos before submission, with gaps flagged.
- Parts
Parts availability and ordering
Parts availability answered across locations, with orders and back-orders tracked.
- Fleet
Fleet maintenance prediction
Telematics and service history used to predict maintenance and schedule vehicles in time.
- Finance
Deal and document checks
Finance and insurance documents checked for completeness and compliance before funding.
Enterprise AI in automotive, beyond sales
The same programme runs in operations, finance and service. These are the first workflows we usually see handed to agents. Each one drafts, checks or flags; a named person decides.
- Sales
Enquiries answered and qualified; test drives booked.
- After-sales
Service bookings handled; warranty claims checked before submission.
- Parts
Availability answered and orders tracked across locations.
- Fleet
Maintenance predicted from telematics and scheduled in time.
- Finance and compliance
Deal documents checked; consumer finance rules followed.
Where we start
Small, fixed and useful on its own. You decide after each step.
- Weeks 1 to 3
AI Transformation Review
Operations, systems and data reviewed, and the first workflows ranked by value: usually service bookings or warranty claims.
- First pilot
One workflow in production
The highest-value workflow live with a baseline, a named approver and an audit trail.
- Then
Sales and fleet
Enquiry handling and fleet maintenance prediction.
Questions
Do you work with dealer management systems?
Yes. We connect to the DMS, CRM and workshop systems you run.
Can agents book service by phone?
Yes, in your customers' languages, with handoff to the service desk when needed.
Is this for OEMs or dealers?
Both, and for parts distributors and fleet operators. The first workflow differs; the platform is the same.
Where do we start?
With the AI Transformation Review. It names the first workflow worth handing to an agent, and what has to be fixed first.
Where to start
Fixed-scope offers that fit this industry. Each has a set timeline and a deliverable you keep.
Offer · Pilot
AI Voice Agent Launch
A voice agent live on your number for one use case, in your customers' languages
Offer · Pilot
Always-on ABM: Meetings Booked
Fully automated account-based marketing that books qualified meetings on your reps' calendars
Offer · Pilot
Service Resolution Agent
An agent that resolves common requests end to end in your CRM, and hands the rest to people with context
Keep going
The services, tools and rules that matter most in automotive and mobility.
Services for automotive
AI transformation for the agentic engine era
Start with a fixed-fee AI transformation review. We map your systems, data and teams against the six layers of Pegasus Agentic OS and name the first workflows to hand to agents. You keep the findings whether or not you work with us.