Pegasus Agentic OS
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AI Transformation · Professional services

Enterprise AI for engagements, knowledge and billing.

For consulting, legal, accounting and advisory firms: agents that track engagement status, search past work and check time before billing, alongside AI for proposals, conflict checks and client meetings, each approved by a person.

programmes/professional-services.yaml
# Enterprise AI programme · Professional servicesindustry: professional_servicesfunctions:  business_development:    agents: [proposal-drafting, rfp-response]  delivery:    agents: [engagement-status, meeting-notes]  finance:    agents: [time-entry-checks]  knowledge:    agents: [past-work-search]  risk_and_legal:    agents: [conflict-check]controls:  approval: named_person  audit_log: every_run  data: stays_in_your_stackowner: your_team  # documented and handed over

Written for

Managing Partner, Business Development Director and Practice Lead

The question you came with

Why does new business live in partners' inboxes and memories?

Part of Enterprise AI Transformation

Where it starts in professional services. The first work handed to agents: engagement status agent, billing check agent and conflict and engagement letter agent. Each one drafts or flags, and a named person approves.

See the whole programme

What breaks in professional services commercial teams

Patterns, not anecdotes. If two of these are true, the rest of this page is about you.

New business lives in partners' inboxes and memories.

Proposals are rebuilt from old documents every time.

Nobody knows which relationships produced last year's revenue.

Pipeline and utilisation are reported in different meetings from different spreadsheets.

Who we work with

In a firm, new business belongs to everyone and no one. These are the three people who end up owning it.

Managing Partner

Owns firm growth

Judged on
Firm growth and partner productivity.
What changes for them
Pipeline by practice and partner in one view, reviewed in one meeting instead of five.

Business Development Director

Owns introductions and pitches

Judged on
Introductions and referrals turned into signed engagements.
What changes for them
Relationships and referrals tracked without asking partners to type into a CRM.

Practice Lead

Owns a team’s work and utilisation

Judged on
Utilisation and a healthy pipeline for the team.
What changes for them
Pipeline shown against who is actually free to deliver it, before the work is sold.

Who knows whom, at every account you want

Built from email and calendar metadata with consent, never message content, so the warmest way into each account is visible to the whole firm.

Relationship mapHarbour Group
Relationship map for one target accountThree people at your firm on the left and three contacts at the target account on the right. Partner B. Clarke has the strongest link, four meetings this year with the CFO. Senior manager C. Diaz worked with the COO at their previous company. Nobody at the firm knows the General Counsel yet. TARGET · HARBOUR GROUP YOUR FIRM 1 email 4 meetings this year worked together before ASA. ShahPartner BCB. ClarkePartner CDC. DiazSenior manager CFOChief Financial Officerwarmest path: B. Clarke COOChief Operating Officerformer client, moved in August GCGeneral Counselno relationship yet
  1. The warmest path, not the loudest.B. Clarke has met the CFO four times this year, so the introduction comes from them.
  2. Alumni, followed.A former client moved to Harbour as COO in August. The system noticed the move and told C. Diaz.
  3. Gaps, flagged.Nobody knows the General Counsel yet, so the BD director sees it before the pitch, not after.

What we build

The foundations, the agents across your operations, and the revenue agents, shaped for professional services. Each agent drafts or flags, and a named person approves.

Foundations

  • Knowledge agents can search

    Past work, proposals and credentials organised, with permissions respected.

  • Time, budget and billing joined

    Engagement time, budgets and invoices in one place, with write-off risk visible.

More on Data and AI Foundations

Agents across operations

  • Engagement status agent

    Summarises status and risks weekly from time, budget and notes.

  • Billing check agent

    Checks time entries before billing and flags write-offs early.

  • Conflict and engagement letter agent

    Prepares conflict checks and engagement letters from your templates, sending exceptions to the risk partner.

Find your agent

Revenue agents

  • Proposal and RFP agent

    Drafts proposals and RFP answers from past work for a partner to edit.

  • Meeting notes agent

    Turns client meetings into notes, actions and CRM updates.

More on revenue agents

Where we start in professional services

The review comes first. After it, this is the Core program focus we recommend for professional services teams.

Step 1

AI transformation review

$1,500, credited to your first month. We map your stack against the six layers of Agentic OS and check it for the relationship, proposal and capacity gaps on this page. You keep the findings whether or not you work with us.

Step 2 · Recommended

Core program: revenue intelligence

$4k–6kper month

Know which relationships to use, and when.

  • Leadership changes and alumni moves at client and target accounts, tracked daily.
  • The warmest path into each target account, from relationship data you already have.
  • A meeting brief for the partner before every pitch.

Signals we watch

Changes that mean an account is worth a conversation now, matched to your ICP and written to the CRM with the reason.

Leadership changes at clientsAlumni moving firmsFunding, M&A, restructuringTarget-account site visitsEvent attendanceReferral introductions

Questions

Is relationship mapping private?

It reads metadata such as who met whom, not message content, configured to your policy. Partners can exclude any contact.

Will the proposal agent send anything to clients?

No. It drafts. A partner edits and sends, and the draft keeps links to the sources it used.

We use a practice management system. Do we need a CRM too?

Usually yes for new business, connected to the practice system for clients and billing. The review tells you whether that is worth it for your size.

AI transformation for the agentic engine era

Start with a fixed-fee AI transformation review. We map your systems, data and teams against the six layers of Pegasus Agentic OS and name the first workflows to hand to agents. You keep the findings whether or not you work with us.