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Resources · Banking and payments

AI resources for banking, fintech and payments

Banks, lenders, fintechs and payment companies run on onboarding, compliance and service at scale. Agents prepare the work; officers decide, with a full audit trail.

Questions this hub answers

  • How do we speed up onboarding without more risk?
  • Can agents help with KYC and AML alerts?
  • What will our regulators expect from AI?

Rules that apply to BFSI

Selected from the regulation tracker. Reviewed 11 November 2026.

India

RBI FREE-AI framework

Guidance
  • Report published: 13 August 2025

Seven principles and 26 recommendations for banks, NBFCs and other regulated entities, including a board-approved AI policy, an inventory of AI systems and periodic audits. Recommendations, not yet binding rules.

Do now: Adopt a board-approved AI policy and keep a live register of every model and agent.

Banking and payments

Source
India

SEBI guidelines on AI and ML in securities markets

Expected
  • Consultation paper: June 2025
  • Final guidelines signalled: August 2026

Expected to require kill switches, human-in-the-loop controls, data controls and accountability for third-party tools.

Do now: Confirm every trading, advice and surveillance model has a tested off switch and a named owner.

Banking and payments

Source
US

Colorado automated decision-making law (SB 26-189)

Starts soon
  • Signed: 14 May 2026
  • Applies: 1 January 2027

Replaces the 2024 Colorado AI Act with a disclosure-based law for consequential decisions in areas such as employment, lending, housing, insurance and healthcare.

Do now: Add notices, adverse-outcome explanations and a human review route to AI-assisted decisions.

Banking and paymentsHealthcareReal estate+2

Source
EU

EU AI Act

Phasing in
  • Prohibited practices and AI literacy: since 2 February 2025
  • General-purpose AI models: since 2 August 2025
  • Stand-alone high-risk systems: 2 December 2027
  • High-risk AI in regulated products: 2 August 2028

Applies outside the EU when AI is placed on the EU market or its output is used there. The Digital Omnibus delayed high-risk duties; it did not remove them.

Do now: Classify each AI use by risk level, and build oversight, logging and documentation into agents now.

All industries

Source

See the full tracker

Playbooks, offers and news

Role
Type

Playbook

Governing AI agents: a playbook for legal, risk and audit

Agents act, not just answer. How legal, risk and internal audit can set permissions, approvals and evidence before the first agent goes live, without becoming the team that says no.

GovernanceAll industries
Playbook

From AI pilot to production in 90 days

Most AI pilots stall between the demo and the first real customer. A 90-day plan to take one workflow into production with owners, controls and a number the board will recognise.

AI TransformationAll industries
Playbook

Building an AI business case your CFO will sign

Vendor ROI claims do not survive a finance review. How to build a business case from your own baseline, include the run cost, and show payback the CFO can test.

FinanceAll industries
Playbook

Agent-ready architecture: a playbook for technology owners

Agents need access, context and controls, not another platform. How CIOs, CTOs and architects decide where agents run, what they can touch and how to operate them, without rebuilding the stack.

TechnologyAll industries
Playbook

Buying enterprise AI services: a playbook for procurement

AI engagements break the usual statement of work. How procurement can buy in phases, tie payment to measured outcomes, cap the run cost, protect data and IP, and keep the right to stop at every gate.

ProcurementAll industries
Playbook

Fix the record before you add agents

Every AI agent reads your systems of record. If the record is wrong, the agent is confidently wrong at scale. How to fix the data one workflow at a time, before any agent goes live.

Revenue OperationsAll industries
Playbook

Build or partner for AI: a guide for business and technology leaders

Revenue wants results this quarter. Technology wants something it can secure and maintain. How to decide what to build, what to buy and where a partner fits, without a six-month standoff.

StrategyAll industries
News

India's DPDP rules reach their second phase this week

The consent manager framework under India's Digital Personal Data Protection Rules takes effect on 13 November 2026. Full obligations for every data fiduciary follow in May 2027.

11 November 2026All industries
News

EU AI Act: the high-risk deadline moved, the rest did not

The Digital Omnibus moved high-risk obligations to December 2027 and August 2028. Prohibitions, AI literacy, general-purpose model rules and transparency duties are already in force.

9 November 2026All industries
News

SEBI signals AI rules with kill switches and human oversight

India's securities regulator says its AI and machine learning guidelines will require kill switches, people in the loop and data controls, with firms accountable for third-party tools.

6 November 2026Banking and payments
News

Colorado's new automated decision-making law starts on 1 January 2027

Colorado repealed its 2024 AI Act and replaced it with a narrower, disclosure-based law. Firms using AI in hiring, lending, housing, insurance or healthcare decisions have weeks to prepare.

4 November 2026Banking and paymentsHealthcareReal estate+2
Offer

AI Transformation Review

A ranked list of workflows to hand to agents, with a business case for each

Assess · 2 to 3 weeksAll industries
Offer

Agent Pilot to Production

One workflow live in production, measured against a baseline

Pilot · 90 daysAll industries
Offer

Pegasus Run

Agents, bots and data platforms monitored, fixed and improved every month

Run · Monthly, cancellableAll industries
Offer

AI-Ready Data Assessment

A clear view of which data blocks which AI use case, and the plan to fix it

Assess · 3 weeksAll industries
Offer

Finance Agent: AP and Reconciliation

Invoices read, matched and posted automatically, with exceptions resolved or drafted by an agent

Pilot · 8 to 10 weeksAll industries
Offer

AI Voice Agent Launch

A voice agent live on your number for one use case, in your customers' languages

Pilot · 6 weeksBanking and paymentsReal estateHealthcare+10
Offer

AI Governance and ISO 42001 Readiness

A signed AI policy, an agent inventory with risk tiers, and a plan to ISO/IEC 42001 readiness

Assess · 4 weeksAll industries
Offer

Knowledge Assistant in 30 Days

An assistant that answers from your own policies, SOPs and contracts, with sources, in your languages

Pilot · 30 daysAll industries
Offer

Service Resolution Agent

An agent that resolves common requests end to end in your CRM, and hands the rest to people with context

Pilot · 8 weeksTechnology and SaaSBanking and paymentsLogistics+6
Offer

IT Service Desk Agent

Common IT requests resolved automatically, in Teams, ServiceNow or the web

Pilot · 8 weeksAll industries
Offer

Microsoft 365 Copilot Rollout

Copilot rolled out safely: permissions fixed first, then adoption by role

Pilot · 6 to 8 weeksAll industries
Offer

E-invoicing Compliance with AI Extraction

Outgoing e-invoices compliant in each market, and incoming invoices read by AI

Pilot · 6 to 10 weeksManufacturingLogisticsProfessional services+7
Offer

Private and Sovereign AI Setup

AI that runs in your region, on infrastructure you control, behind one governed gateway

Pilot · 6 to 8 weeksBanking and paymentsHealthcareEnergy+3
Offer

Process Mining to Automation Roadmap

A fact-based map of where time goes, and a ranked automation and agent roadmap

Assess · 4 weeksAll industries
Offer

AI Search Visibility Audit

A clear view of how search engines and AI assistants see and cite you, and the fixes in order

Assess · 3 weeksAll industries
Offer

Claims and Denials Agent

Claims checked before submission, denials analysed and appeals drafted, with a person approving

Pilot · 10 weeksHealthcareBanking and payments

The monthly enterprise AI briefing

One email a month: the rules that changed, the playbooks worth reading, and what they mean for your industry. Choose your industry and we tailor it.

We use your details to send what you asked for and the occasional briefing. Unsubscribe any time. See our privacy notice.

AI transformation for the agentic engine era

Start with a fixed-fee AI transformation review. We map your systems, data and teams against the six layers of Pegasus Agentic OS and name the first workflows to hand to agents. You keep the findings whether or not you work with us.