IT, knowledge and security · Enterprise search and knowledge
Glean
Permission-aware enterprise search and agents across 100+ company apps.
Our pick for enterprise search and knowledge- Vendor
- Glean
- Pricing model
- Per-user seats plus pooled FlexCredits for advanced AI use (Enterprise Flex); quote only.
- Runs on
- Glean cloud, or your own cloud
- Agentic OS layer
- Context
- Industries
- Any industry
- Last reviewed
- November 2026
Our verdict
The most credible company-wide search and agent platform, built on a strong permission-aware index. It is priced per seat across the organisation, which adds up.
What it is
Glean indexes more than 100 enterprise applications, respects each user's permissions, and offers search, an assistant and agents that take actions. A knowledge graph personalises results.
In 2026 it added agent building from coding tools, Agent2Agent interoperability and agents in the browser extension, and moved customers to Enterprise Flex with seats plus FlexCredits.
Best for
Knowledge-heavy organisations with information scattered across many tools.
Not the right fit
Small teams, or organisations already served by search inside Microsoft 365 or Google Workspace.
Key capabilities
Permission-aware search
Results respect source permissions.
Knowledge graph
People, content and activity connected.
Agents
Agents that search and act across apps.
Broad connectors
100+ enterprise apps.
Strengths
- Excellent search quality
- Strong permission model
- Agents built on the same index
Watch-outs
- Per-seat pricing across the whole organisation
- Minimum seat counts reported
- Advanced AI use draws extra credits
Pricing
Glean does not publish prices. Buyers report around $50 to $75 per user per month with minimums near 100 seats, plus FlexCredits for heavier AI use beyond the included weekly allowance. Premium support is reported at 12% of licence fees.
Checked November 2026. Vendors change plans often, so confirm current pricing with Glean before you budget.
Security and governance
Permission-aware indexing, data controls, SSO and options to deploy in your own cloud.
How we would roll it out
- Connect the top five sourcesWiki, drive, ticketing, chat and CRM.
- Audit permissions firstSearch exposes oversharing.
- Build agents on proven searchesTurn common questions into agents.
Compare with
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Choosing between Glean and the alternatives?
Book a call. We look at your systems, data and governance together and tell you which platform fits, and what to build on it first.